What defines a brick-and-mortar store?

A brick-and-mortar store is defined by its physical presence as a retail location where customers can visit and make purchases in person. This type of store offers face-to-face customer experiences, allowing for direct interaction between customers and staff, which can enhance service and build relationships. The tangible nature of a brick-and-mortar store also allows customers to see, touch, and try products before buying, which is a significant advantage in certain retail sectors.

The other options describe scenarios that do not align with the traditional concept of a brick-and-mortar store. An exclusive online shopping platform lacks a physical presence, while a store with no physical presence is characteristic of e-commerce. Similarly, retailers focusing only on delivery services are also not representative of brick-and-mortar operations, as they do not involve a physical store where customers can engage directly with products and staff.